1501 Lady St.
Columbia, SC 29201
Phone: (803) 748-2000
Partnering with insurance carriers, and other property insurance entities across the United States, Seibels provides best-in-class services throughout the insurance servicing cycle, from customer service and agent support to claims handling and billing. Seibels’ robust suite of insurance solutions includes policy, claim, financial, accounting and reporting, technology and cybersecurity, and data delivery services.
For more than 150 years, Seibels has been grounded in the principles of transparency and integrity, outstanding customer service, strong client relationships, and continuous improvement and innovation. Seibels is future-proofing its commitment to providing its clients with a competitive edge with its rollout of SPOT, the Seibels Partner Operating Technology, a technology ecosystem that includes state-of-the-art applications to support outstanding, proven processes and services. This initiative involves aggressively hiring and adding to its exceptional team of experienced in-house insurance professionals.
Seibels, a Guidewire Preferred BPO Provider, leverages its world-class technology to transform delivery of insurance programs and services. Since launching its new, streamlined multi-carrier policy, billing and claim administration systems, insurance carriers and risk managers have gained a multitude of efficiencies, including improved operations, increased customer service levels, and enhanced data and analytics. Clients are also able to bring new products and product enhancements to market quicker, with affordable scalability. “The result is simple: Seibels helps its clients adapt to market changes, maximize opportunities, improve efficiencies, and operate with lower risk at a predictable cost,” says Rex Huggins, Chairman and CEO.
Huggins also knows the importance of being able to pivot to meet client needs while focusing on team member safety. “Insurance servicing is 24×7, and we are proud of the fact that during our response to coronavirus, 95 percent of our workforce has worked remotely since April, and we have continuously met or exceeded our service and quality delivery goals across all areas of our operations.”
Located in historic downtown Columbia, Seibels is an active member of iTs-SC, supporting South Carolina’s renowned Insurance Technology and Services cluster. Seibels is proud of its legacy, committed to the future, and plays an active role in the community.