1221 Bower Parkway
Columbia, SC 29212
Just over 30 years ago, Insurance Office of America began as the dream of co-founders John Ritenour and his wife, Valli Ritenour. They had one location and one focus: taking the greed out of business and replacing it with long-term, mutually beneficial relationships. Today, IOA has more than 1,000 team members in over 50 locations throughout the U.S. and London.
IOA is the 13th largest privately held insurance agency in America, and in 2018, the company was named a National Underwriter Agency of the Year, one of the highest honors in the industry. In January 2003, IOA opened its Columbia office, and it has been a frequent recipient of the Agency of the Year award—the company’s highest honor for achievement. Its Charleston location was opened in September 2017, and at less than two years old, it was named Agency of the Year earlier this year.
The company doesn’t seek out accolades, but it is proud of the work of its people in taking care of the risk management and insurance needs of its clients and the level to which they give back to the communities around them.
“This kind of growth and success can only happen when you’re taking care of your customers. Our brokers meet face to face with clients and are trusted advisors for the very serious business of managing risk. Their teams in the office are the daily voice of assurance and care when our clients need our help,” said Rob Motley, board of directors and regional president for IOA. “They’re why our clients don’t leave and why I’m excited to work with them every day.”
IOA is a company characterized by having an entrepreneurial spirit. Its focus is on stewarding well the client community it is entrusted along with the collective gifts, talents, and resources of the IOA family. Its team seeks out and embraces innovative ideas to serve its clients with excellence as its standard.
“At IOA, we put a high value on the various resources we provide our clients. It’s why we have one of the highest retention rates in the insurance industry, “said Rob. “As we continue in these pursuits, we invite those of you who don’t know us yet into the IOA experience. We trust it will be one that you, too, will never want to leave.”